Most of our houses are currently open to the public. To ensure neither our guests nor our staff are endangered by COVID-19, we’ve prepared a health and hygiene concept for each of our properties involving specific measures and defining which rooms can be safely accessed. The official hygiene and conduct rules of course apply for visits to all the sights and notices will be posted in each place as a reminder.
You’re probably going to have some questions before you visit one of our sights. Some of these you will find answered here. Otherwise we would ask you to look on the website of the places you are interested in before you visit.
Ansbach Ansbach Residence
New Residence in Bamberg
New Palace (closed: Italian Palace)
Margravial Opera House
Bayreuth/Donndorf Fantaisie Palace
Burghausen Burghausen Castle
Cadolzburg Cadolzburg Castle
Rosenau Palace (Rödental)
Eichstätt Willibaldsburg Castle
Feldafing on the Starnberger See Casino / Island villa
New Palace and King Ludwig II Museum
Museum in the Augustinian Monastery (Old Palace)
Höchstädt Höchstädt Palace
Kelheim Hall of Liberation
Kempten Kempten Residence
Königssee St. Bartholomew's Church
Kulmbach Plassenburg Castle
Landshut Trausnitz Castle
Linderhof Linderhof Palace
Ludwigsstadt Lauenstein Castle
Munich Residence, Treasury, Cuvilliés Theatre
Nymphenburg Palace (with Amalienburg, Badenburg; closed: Pagodenburg, Magdalenenklause)
Neuburg an der Donau Neuburg Palace
Neuschwanstein Neuschwanstein Castle
Nürnberg Imperial Castle
Prunn/Altmühltal Prunn Castle
Schleißheim New Palace
Schnaittach Rothenberg Fortress Ruins
Würzburg Würzburg Residence
Aschaffenburg Schönbusch Palace
Bayreuth Hermitage Old Palace
Bayreuth/Sanspareil Zwernitz Castle and Oriental Building
Chiemsee Julius Exter's House
Dachau Dachau Palace
Holzhausen on the Ammersee Mathias and Anna Sophie Gasteiger's House
Landshut Town Residence
Linderhof Hunding's Hut in the palace park
Hall of Fame and Statue of Bavaria
Nymphenburg Palace Park: Pagodenburg and Magdalenenklause
Blutenburg Palace Chapel
Nürnberg Deep Well and Sinwell Tower at the Imperial Castle
Schachen King's House on Schachen
Veitshöchheim Veitshöchheim Palace
Würzburg Maschikuli Tower on Marienberg Fortress
It would not normally be possible to open these properties, where the rooms are often small, without endangering the health of visitors and staff.
Please also note that Schleißheim Old Palace will probably remain closed until November 2020 due to renovation measures and that Neuburg Palace will unfortunately have to remain closed to visitors from 28 September 2020 until the end of May 2021 due to construction work. The Ansbach Residence will unfortunately also not be open to visitors from 5 to 16 October 2020 due to construction work.
The King Ludwig II palaces of Neuschwanstein, Herrenchiemsee and Linderhof as well as Ehrenburg Palace in Coburg, Rosenau Palace in Rödental, the Kempten Residence, Lauenstein Castle in Ludwigsstadt, the Casino on Rose Island (Starnberger See) and the Rothenberg Fortress Ruins near Schnaittach can only be visited by participating in a guided tour.
Please note that the group sizes had to be significantly reduced due to hygiene regulations. This means that, in some cases, only about 10% of the previously permitted visitors can take part in the guided tours per day!
You can go round all the other sights on your own; the maximum number of visitors will be considerably reduced. Unfortunately, guided tours and group visits are generally not possible in these houses.
Please expect waiting times and restrictions in all properties, such as altered routes or room closures.
In order to avoid bottlenecks and be able to open some properties at all, it has generally been necessary to change the routes round the palaces. There will be one-way systems; dead ends and very small rooms will be blocked off. We’ve made every effort to ensure that the main rooms in every place will be accessible. Where interactive stations were a regular feature, most of them have been removed, otherwise they are being regularly cleaned.
Because of the 10 m² regulation (only one visitor per 10 m²), the maximum number of visitors per day and the group size in the properties with guided tours will be considerably reduced (in some cases, only about 10% of the previously permitted visitors can visit the houses). This and the social distancing rule, which it is essential to observe, may result in waiting times in the entrance area, at the cash desks or at individual points during your tour of the rooms. It may sometimes not even be possible to visit on the day you want. We would therefore ask for your understanding and your active participation in observing social distancing, for the safety of everyone.
Anyone who has had contact with a person infected with COVID-19 during the 14 days prior to a planned visit, or who feels unwell, is requested not to visit.
The Palace Administration’s parks and gardens are open. Particular precautionary measures are however in place here (avoid collecting in a group, maintain a distance from other people etc.) Please observe the regulations posted at the entrance to the parks.
In the sights where you can go round on your own it is not necessary to provide contact data.
In the properties only accessible with a guided tour (Neuschwanstein, Herrenchiemsee, Linderhof, Ehrenburg Palace in Coburg, Rosenau Palace in Rödental, the Kempten Residence, Lauenstein Castle in Ludwigsstadt, the Casino on Rose Island and the Rothenberg Fortress Ruins near Schnaittach) the Palace Administration is obliged to take down the contact data of the visitors, as restaurants are already doing, in order to enable the health authorities to follow infection chains.
Visitors who are unwilling to do this will unfortunately not be able to participate in the tour.
The data are stored for a month and then destroyed.
It will help us admit visitors more rapidly if you could print out and complete our form for the collection of contact data beforehand.
Yes. Please bring your own TEXTILE mask and wear it for the protection of other visitors and our staff from the moment you enter the house and during the entire tour. Visitors without a mask must unfortunately be refused entry, even if a medical certificate confirming that they cannot/should not wear a mask is presented.
Only a very limited number of jackets and larger bags can currently be left in lockers or cloakrooms. Please therefore try and make sure any bag you bring with you is no larger than DIN A4 size.
Yes, the normal opening times still apply.
The normal admission charges will basically still apply.
You will usually have to get your entrance ticket at the relevant cash desk. You can pay in cash, and payment by card is possible in most places.
To avoid congestion at the windows of the ticket centre, entrance tickets in price category 1 (regular price) can only be bought online at the moment: www.ticket-center-hohenschwangau.de (booking fee 2.50 euros)
Note for families to book online: Children need their own ticket (free ticket, booking fee 2.50 euros) to enter the castle. Please take this into account when booking online.
Visitors who are entitled to buy reduced tickets or have free admission (annual ticket, 14-day ticket, etc.) are kindly requested to buy their tickets at the ticket centre. Please expect considerable waiting times; it is also possible that a visit on the desired day is not possible at all.
The validity of the annual season tickets and ‘Königsschlösser’ combination tickets will be extended as follows because of the COVID-19 closure:
Annual tickets and combination tickets due to expire between 14.3. and 30.6.2020 will be extended until 30.12.2020.
Annual tickets and combination tickets due to expire between 1.7.2020 and 13.3.2021 will be extended until 30.6.2021.
Our cash desk staff have been informed accordingly; it is not necessary to exchange the tickets.
No. Because of the various access systems or allocation to a guided tour, even if you have an annual season ticket, a 14-day ticket or a ‘Königsschlösser’ combination ticket, you will still unfortunately have to get the corresponding free ticket at the cash desk.
The multimedia facilities will only be available to a very limited extent. The devices will of course be regularly cleaned; it is however also up to visitors whether they choose to use them.
Due to protective measures, group visits are currently only possible in some of our houses and only to an extremely limited extent. Also tours on particular topics and special programmes i.e. for children can only take place to a very limited extent at present.
Yes with the corresponding regulations for gastronomic businesses. There may be exceptions, so please contact the relevant restaurant to find out if and when it is open.